Monday, February 05, 2007

why i'm not going to see these movies



in a world jammed with visual experience, different ways of entertainment fruition, peer-to-peer, dvds, etc., the movies majors try on one side to drive us to theatre to see their products and on the other side to block the circulation of the same products.

in all these efforts money focussed , it seems they have lost the creative push to differentiate, to create engagement, to thrill the audience.

this morning in my feeder i got this image of new movie trailers.
five out of fourteen movies have the same display: black background, one or two words in silver or gold and that's it.
  1. disturbia is about a serial killer
  2. rescue dawn is the story of an american pilot in vietnam
  3. hot fuzz is the story of a policeman detached in a place where he discover that the local hero is not such a hero
  4. live free or die hard is the fourth episode of the die hard saga
  5. sunshine is the about a space mission
with plots so different how comes that the ads are so equal?
yes, probably one or two of these movies will earn big money but it won't be for this creative approach, no doubt about it.


Saturday, February 03, 2007

Luxe, calme et volupté (part 2)




If we look at the revenue figures of leading fashion groups, we may find some surprise.
Valeria Maltoni, in a recent post, was posing some questions about luxury brands and the need to grow:

  • Can a company really go for high-end and mass market under the same name brand? Ironically, what appeals to mass market is what high-end customers shy away from.
  • Would you rely on customer focus groups to make a decision on which end of the market to preserve? Tiffany did after complaints about crowding were beginning to appear in internal consumer research.
  • Would you be willing to sacrifice sales growth while you recalibrate the brand one way or the other? In publicly traded companies investors may have you for dinner.
  • We often talk about how spreading ideas can be fantastic in exposing people to your brand story. Is overexposure the price you're willing to pay?
If we look at the figures mentioned above, apparently most of the luxury brands are able to balance between aspirational and mass market.

Gucci revenues are generated for a 55,7% from leather goods ( wallets, keyrings, bags), 13,8% from shoes, 12% from women and men wear, 3%from royalties and licences, 15% others;

Bulgari revenues are generated by 45% from the entry level ring;

50% of Richemont sales are from jewellery and 50% from watches, leather and writing instruments (which are the fastest growing business).

Where are they so clever? Selling one bag at 10.000 usd to the high end consumer, create a hype for the brand, the halo effect and then selling tons of wallets at 150 usd each to the mass.
It's the call for being part of a world of dream.

But some other significant difference is in the way luxury companies use their brands portfolio.

Some of them use the same brands for products with different price range: Tiffany does so, and Gucci, Bulgari, Montblanc, Louis Vuitton.

Some others differentiate brands for price range but making clear the holding they belong to: Armani and Emporio Armani, Pomellato and Dodo, Dolce and Gabbana and D&G, Prada and Miù Miù just to name a few.

In any case brands are not endangered by the mass market products diffusion but, on the contrary, revenues are soaring.
The mass market products have definetely higher margins because it's the brand and the logo and not the product itself to make its value.

Thursday, February 01, 2007

Saturn should looks inside

Do you remember the story of Tim Jackson's Saturn, the car which stop itself in the middle of the streets, etc.

Do you remember the poor response from the car dealer and the manufacturer?

Do you remember the buzz going around the blogosphere?

Well Saturn took a bold move and fired the ad agency.
Account was moved by Goodby to Deutsch without a review and the given reason is that sales of GM's Saturn brands were flat or only up slightly in 2006, and the inability of Goodby's campaigns to raise those numbers were likely a major factor in losing the account.

Gentlemen at GM and Saturn, are you really confident that changing the ad agency will move sales if you do not look into yourself? Or maybe it was the easiest thing to do, transferring the responsibility outside the company?


Tuesday, January 30, 2007

The crowded shelf


You get inspired when you do not expect it to happen.
In the movie "In her shoes" there is this vignette:

Old man facing a crowded shelf in a market.
An old lady look at him and say:"You look confused, what's on?"
" I have to buy a soap but look here: all this choice. At the end of the day it's a soap!"
And the lady:" Buy the basic one"

Have you ever thought that too much offer may affect a market?
You spend tons of money to develop new products for the 35/37 y.o. male, slightly bald, no taller than 5,9, because this is where you feel you can make some more margin and because competitors do, and left behind other customers.

When we follow a hype, a trend or whatever you want to call it, we should keep in mind not to harm our source of business.
Don't do it for the sake of do it!

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Sunday, January 28, 2007

Luxe, calme et voluptè (part 1)

Two centuries ago, French poet Baudelaire was inviting people to mix luxe, calme et voluptè.
And so it was for many years: the ateliers of Chanel, Dior, Balmain, Valentino and others were sacred places : timeless and spaceless.
Every couturier owned his/her atelier and money was a mean to access this world yet it was not the main engine.
The rest of the world, normal people just dreamed about the masterpieces weared by charming (and affluent) ladies.



Black and white pictures of famous ladies taken by famous photographers (Marella Agnelli by Richard Avedon) were icons to be admired and works of art.



Fast forward forty years and there's a new King in town: the Stock Exchange.
Huge multibrand groups entered the fashion arena -- after winning victories over the main brands they bought -- and climbed the steps of the stock exchange.

Meet the new chariot drivers: the powerhouses of LVMH, PPR, Richemont.


LVMH owns Dior, Givenchy, Christian Lacroix, Pucci, Kenzo, Donna Karan, Louis Vuitton, Celine, Fendi, Ebel, Tag Heuer, Sephora, etc
PPR owns Gucci, Saint Laurent, Sergio Rossi, Stella McCartney, Boucheron, Roger and Gallet, Bedat, even the auction house Christie's, etc.
Richemont means Cartier, Piaget, Baume and Mercier, IWC, Jaeger Lecoultre, Vacheron Constantin, Dunhill, Lancel Montblanc, Chloè, etc.

Get the idea? Three groups make up the biggest slice of the fashion market.

What this means is that stock fluctuation now drives the fortune of designers and buyers for these brands: high revenues keep the job of the couturier safe while rising prices secure money to buy for the new affluent ladies.
The need to sustain the stock price and deliver revenues has generated a Starbucks effect, as defined by Stephane Marchand in his book Les Guerres du Luxe.


"It's what these marketing geniuses call the Starbucks effect, referring to the positive impact generated by the coffee giant to the entire coffee shops market. It's a vertical contamination that works with an halo effect: when some companies raise the perception of a market through innovation, new brands and advertising, the entire market gets the benefit."
And to complete the picture, mono brand stores open everywhere: dozens and dozens of stores in each city around the globe.
To make the wheel running the old couturier world is just not enough.
You need to get as large a slice of the market as possible and the highest margin on each product.

The adopted strategy is the strategy of the flagship product.

A special thanks to Valeria Maltoni

Friday, January 26, 2007

The Web, the freedom to speech, the need for a rule

Since its very beginning the Web has been a land of freedom with very few basic rules. That's was great since it was a playground for few grown up guys.
Lately along with its growth, the playground get crowded with surfers of any age, gender, religion, etc. and still the very few basic rules.
Now, other than fake marketers and floggers, you can easily find paedophiles, nazis, terrorists and a variety of weird people while on the other side of the screen may sit your kids.
There are a lot of debates about the issue: is freedom of speech a treasure to be defended against everything? is there a need for some basic rules?

The question arise because yesterday, the Italian government published a new law about racism and hate for religious and political reasons and this will affect the Web, too.

What's your opinion about? Do you agree on this action?




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Thursday, January 25, 2007

User friendly technology and the dumb user

You know that
  1. i'm addicted to Mac
  2. i'm a complete failure when it comes to tech issues
  3. that's why i feel blessed to be addicted to Mac
When Santa delivered my new Pro, I plugged the good old G4 to the new beast and the two of them performed the transfer of each single file, application, preference, etc.
They moved 40 giga of music files, the usual bunch of application, a load of pictures for a total of 54 giga in 30 minutes: ready, set, go.

And then, this morning, I stumbled in this New York Times Tech Q&A about Vista:

http://www.nytimes.com/2007/01/25/technology/25askk.html?ref=technology


Windows Vista, scheduled for its debut to the general public next week, includes a free tool called Windows Easy Transfer. Like the Files and Settings Transfer Wizard that came with Windows XP, it is designed to move most of your personal stuff by means of a cable connection between old and new machines. Moving files over a network or with recordable discs and drives are other methods for transferring your files to the Vista PC as well.

According to Microsoft’s own description of Windows Easy Transfer (found at support.microsoft.com/kb/928635), the tool can move your user accounts and settings, personal files and folders, e-mail settings, messages and contacts, Internet settings and bookmarks and all your digital music, picture and video files.

It won’t move system files like fonts and drivers, however, so you will need to reinstall any custom fonts and Vista-compatible drivers on the new machine yourself.

While Windows Easy Transfer will move program settings and preferences if you have the same programs installed on the new computer, it won’t move the programs themselves. (Some types of software, like security programs designed for older versions of Windows, will probably not work on Vista anyway.)

Unfortunately for those with older computers, Windows Easy Transfer is designed to transfer files and settings from older machines running Windows 2000 or later. For Windows 95, Windows 98, Windows Me and Windows NT users who don’t want to move data and reconfigure all their program settings manually, separate software can be a much easier solution.

Several data-migration programs can be found around the Web or in computer stores. For example, Laplink PCmover (www.laplink.com) works with most older versions of Windows, costs less than $60 and is designed to move your files and settings between machines. Laplink PCmover even promises to move your programs as well.


Now, if I understand what is written above, the data transfer is not a plug and play affair: if I'm lucky enough, I'll have only to setup several system files. If I'm an old school guy, better call a tech support.
Am I so dumb? It's me?

Wednesday, January 24, 2007

back to the desk

i took one week off from blogging. posted some comments on other blogs, went to the rome barcamp, but need some time off from this.
there's a lot of news around waiting to be commented. stay tuned.

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Wednesday, January 17, 2007

unplug yourself

lately, there have been some conversation about being always online, get connected anytime anywhere. more discussion have been generated by the iphone presentation and the 24/7 connection features and more from a discussion about focus groups and empiric on field research.

i do believe that we should be able to unplug ourself, switch off all our device and get into the real life.
the digital world and the blogosphere are great environment to meet people, i'm delighted to have met great people around, they provide me with friendship, knowledge, culture ans support.
just to mention some of them: ann hadley and all the contributors at dailyfix, masiguy, ck, lewis green, valeria maltoni, gavin heaton, luc of mindblob, simone morgagni, pierfrancesco scotti.
and more i hope to meet at the bar camp.
but in the meantime, get unplugged, have a walk, get lost in you city, discover places where you have never been before, rediscover places where you have been since long time.
back to your job, to your desk, you may see things with a fresh perspective and a wider approach.

give a look to this great ad from bmw. it's one year old or more. it about the pleasure of driving, of getting lost, of seeing things.






Tuesday, January 16, 2007

the nba online store and the customer uncaring

one month ago, i posted a comment about the poor performance of the online nba store.
i purchased a lakers jersey for my nephew and some days later having placed the order, the customer uncaring office politely informed me that i should have find another xmas gift.
after a rather complaining mail of mine, on dec. 16th i got a lady writing to me:

I truly apologize for the frustration this has caused you. You should
have been notified immediately when we realized the item was no longer
available. I have requested a $25.00 gift card to be emailed to you. We
hope to hear from you again in the near future.

Please let us know if we can assist you further. Thank you for visiting
the NBA and WNBA Store.

Sincerely,
Kirsten
Customer Service

today, i haven't got any mail with the gift card.
nor that i have any will to purchase anything from them, but still they did not perform this task, too.

all i got is this mail, dated jan 12!!!

Greetings from NBA and WNBA Store.
We are writing to confirm that we have processed your refund in the
amount of $76.98 for your Order # xxxxxxxxxxxx

This refund is for the following item(s):
Item: Lakers NBA Men's Replica Home Jersey ( sz. S, Gold : Bryant, Kobe : Lakers )
Reason for refund: Account adjustment
Your refund is being credited as follows:

Credit Card : $76.98

Total refund for this order: $76.98
Thank you for shopping at NBA and WNBA Store.
Sincerely,

Customer Service
store.nba.com

this means:
  1. you did not send the jersey and put me in trouble
  2. you did not send the gift card
  3. you debited my credit card immediately
  4. you retain my money for one month
you suck!



parla come mangi

the sentence above, typical italian sentence, calls for a way to speak plain, unpretentious, accessible to everyone.

we do hear, from time to time, people pretending to speak cute italian, as well as english and any other language, and fail miserably in using the correct word.

a brilliant article from tod bishop highlights the completely different approach to the keynote in the late speach given from steve jobs, bill gates and michael dell.

jobs' approach: short sentence, few well choosen words, accessible to everyone. this is the coo approach, that has a vision and implement it in person


gates and dell: wider word selection, tech language, more marketing oriented gates. this is the language of the big boss no longer on the field but great to sell the concept

more confused dell, reflecting the current situation of his company. this is the language of the skipper looking around to get the wind

what can we learn:
  1. the way you speak is the way you are
  2. do not pretend to be someone else cause your words will betray you
  3. keep it simple
  4. make people understand you
  5. world is complicated enough to give confused keynote
  6. parla come mangi


Monday, January 15, 2007

rome barcamp is here






the rome barcamp is here.
next saturday, at the linux club, via libetta 15, 00154, rome.
starting time: 10 am

what i do expect from the barcamp?
to meet the blogger italian community, to know simone morgagni who has a great blog, to better understand the future of the web 2.0 in our market.
there are 109 participants, so it's going to a great event.

i'll report from my blog. so stay tuned.


Thursday, January 11, 2007

iphone: is that a phone? or is that far more than a phone?

reading david pogue article about iphone i got to a rather unexpected point.
are we talking about a phone or have we all been shortsighted?
yesterday the debate was about the price, the cool factor, steve jobs' dressed in brown and not in black, apple no longer a computer company, etc.
but today, out of the noise, looking at all the tech specification this is not a phone. it far more than this: it's a mobile information, connectivity and entertainment center.
you can browse internet looking at the real web page appearance, it concentrate all the apple tech in one single portable device.
there are some grey area as stated by david but they will be probably fixed before the launch: at least we hope so.
so what?
apple demonstrate another time that it's a different company.
like or not, they are 10 years in advance to any other company and make the microsoft zune a prehistoric device: nice, but we did it three years ago!

for more:
http://www.nytimes.com/2007/01/11/technology/11pogue.html?ref=technology



Wednesday, January 10, 2007

apple, a ..... company



as darren herman correctly report apple is no longer a computer company.
http://www.darrenherman.com/2007/01/09/
apple-inc-no-longer-apple-computer/

but where i do not agree with him is about the timing of the event.
he reports the event which took place yesterday, during steve jobs' presentation, when the word computer disappeared from the screen. apple computer became apple inc.
yes but this is the facade only.
i believe that since the ipod launch apple stopped to be a computer company to become an entertainment and communication company.
  1. a mac is an entertainment center with built-in webcam
  2. the ipod is apparently isolating people but it’s about music and concepts ( through podcast) sharing
  3. i-tunes allows sharing users’ compilation
  4. .mac allows you to enter in a community
  5. iweb allows you to create websites and blogs in minutes and share them
  6. it was the first company with successfully sold music and let's about tv programs and movies
  7. and let alone pixar as for the entertainment
  8. iphone will allow to complete the entire process with a wider screen than ipod
and it all started three years ago.
by the way, santa brought to me a brand new macbook pro 15": as you can see from my face, it's a dream machine.

disclosure: i do not work for apple, i'm not a stockholder even if i should be entitled to have some of them for having financed largely the company buying its products since 1995 ;-)


Tuesday, January 09, 2007

the fine strategy: how to fool an entire community





we should admit that time mag fooled us. we claim to be fine strategic people, smart consultant, etc. but they fooled us.
few weeks ago, time mag claimed that the person of the year is you, with a reflecting cover to mirror ourself in all our vanity.
thousands of comments flocked around the blogosphere, some full of selfishness, some angry, but no one got the point: time was promoting itself, it was doing its job in a smart way.

why this post?
because Time magazine today is again reinventing itself online, this time by revamping its site to emphasize breaking news and blogs.

chapeau to time editors.

for more:
http://publications.mediapost.com/index.cfm?fuseaction=Articles.san&s=53478&Nid=
26326&p=117792

Monday, January 08, 2007

a reason to get a bike, a reason to get an alfa romeo?




lately we all have been following masiguy (aka tim jackson) odissey with his car.
to summerize his saturn decided to stop its service and apparently the customer care and the dealer were not able to fix it but get some money anyway.
tim, who is known for being a very nice person, got rather upset, to say the least.
and he is right.
few time ago i posted this comment about car dealers and the poor follow up to sales
http://bizandbuzz.blogspot.com/2006/10/have-you-ever-thought-at-
car-retailer.html#links

while i give all my support to tim and cross my fingers not to face such a nigthmare, i got this article from financial times talking about this issue.
sergio marchionne, the very successful ceo of fiat, the man who brought back fiat from hell and gave a boost to the whole company, gave the new brief about the relaunch of alfa romeo and the key issue of the dealers after sales support.
the process started in uk, where apparently the situation is more challenging and then will be extended to other european countries and to us.
alfa romeo is one of the most renowned brand in automotive market across the world. in the past they produced cars such as the duetto, the stylish spider. its brand is linked to fast sport cars, to the race. see the brera coupè.

why this is so crucial from an italian point of view?

  1. fiat is the real last big industrial company in our country
  2. it has a long history of being technically a failure
  3. it appeared to be oriented to cash as soon as possible than to invest in r&d
  4. did not market some great tech innnovation born there ( the common rail diesel was a fiat patent)
  5. this approach marks a real turnaround in the italian mentality
if this process is successful and is extended to the other brands, fiat may become the new toyota.


am i too optimistic?



Wednesday, January 03, 2007

youtube and the lost of innocence

“No, it is not only our fate but our business to lose innocence, and once we have lost that, it is futile to attempt a picnic in Eden” Elizabeth Bowen



this quote from Elizabeth Bowen does recall what's going on with youtube or, better, gootube.

do you remember the good ol' days when creative people was posting videos, generating buzz, expressing themselves?
do you remind when we all look at this small but fast growing company and asking what will be its future?
well, now we know: youtube has gone corporate.
frankly speaking no one can imagine that google would have spent so much money for philanthropic purpose but it took only few weeks to turn the site into a moneymaker machine.
is it still a social network? how long will it take before the youtube we used to know no longer exists?
the average quality level of the video is embarassing, apparently there is no censorship but the legal disclaimer said the opposite.
and in the meantime, lot of people (the young by the way) are leaving youtube for more free and less adv polluted area such as stickam, dailymotion.

is gootube* still a great place to be?

*copyright by blog maverick, see: http://www.blogmaverick.com/2006/12/27/ripping-on-gootube-again2/






are we looking from the correct angle?



this morning i was reading an inspiring post from darren herman.
he tells the story of how a friday evening with his girlfriend's nieces make him thinking on some topics: where ugc is created? and how important is the world off line? youtube and myspace creativity is mostly coming from offline?
the article is amazing because we often forget to look at simple things and forget that there is a whole world outside the screen of our computers.
and it's amazing because it does remind me of a lesson that my nephew (at that time 6 y.o.) teached to me. he was playing tetris at his own computer and i try to explain him the rules and that hiw way was the wrong one. his answer was : look at what a beautiful figures we can draw!

http://www.darrenherman.com/2007/01/01/
creating-content%e2%80%a6-the-traditional-or-non-traditional-way/



Tuesday, January 02, 2007

saddam and the marketing trap

no one, who's not really dumb, could really believe that saddam murder video would have remain secret or censored.
and thousands of people flocked to see the last minutes of life of one of the most brutal dictator in history.
but not me. i'm not going to see the video. i'm not falling in the trap of generating traffic and advertising revenue on google or you tube to see the video.
and please do not bother me telling that this is journalism. speculating on a man's death is not journalism.
it's probably because i'm european and do not believe in the death penalty. it's probably because i feel very annoyed when looking at pinochet funeral with military parade and the church blessing.

how many times we are trapped by ethically poor brands who sell their products through sex or violence? how many times advertising agencies with poor creative approach choose tricky execution to get some publicity for low quality products?

the new year challenge: #1

#1: set up a definition of the freedom of speech and contents which fit with an agreed and shared vision of ethic.

in the last months there were several issues of videos, uploaded on you tube and others, reporting violence, pornography, etc.
the discussion was raised about the limit or the limitlessness of internet as far is concerning the above topics.
there are people ready to fight to keep internet a land of absolute freedom without boundaries and people who believe it's time to fix some basic rules to keep it a safe place.

old style remedies just don't work, censorship is not the answer.
there are too much money around, too much hungry people and the net is far too complex to think to control it.
let's give a look to this new york times article:

http://www.nytimes.com/2007/01/02/technology/02net.html?ex=157680000&en=
a84f6cc6c00e25af&ei=5124&partner=permalink&exprod=permalink


in my personal opinion internet is a media and this means that it's not good or bad in itself.
it something upon us and it's probably something more offline than online.
what do you think?
have you any remedy ready, yet?

Thursday, December 28, 2006

friend of gavin





this is the second time that i feel the power of the community.
a friend is in trouble and the community of fellow bloggers is moving quickly.
we did not meet in person, but our minds did it.
so spread the voice and feel it.
for details: http://www.noeldavies.com/?p=31
for donation: http://www.chaosscenario.com/friends_of_gavin/
to encourage them to recover: http://www.noeldavies.com/?page_id=9

Wednesday, December 27, 2006

let's get lost


i'm back from two days trip to my parents'home.
it's a 1.100 km round trip. i have to cross tuscany, driving through maremma and close to florence and the chiantishire, then the hills of the appennini, and the pianura padana.
when going south back to my home i take another motorways which pass along the sea until rome. if you have seen the movie "il sorpasso" directed by dino risi, with vittorio gassman and trintignant, well that's the road i mean.

these are two of the most important motorways and people is driving back and forth going north to the mountains and going south to the sea.
every italian was on these road al least once a year.

but this time i was impressed by the number of cars with gps device. it seemed as all the drivers we met did never drive on these motorways before, nor there was clear indication of cities and direction. thousands and thousands metallic voices telling you when to turn left or right, how many meters before your next way out, which way to get home.
all of a sudden we discover ourself lost in our own way to get around, scared by the unknown streets bringing us at home.

and it looked to me as a metaphor of how we have lost or shift control of our lives.
we delegate too much to tech device or other people for what?
these commodities should deliver to us the advantage of spending time reading, chatting with friends, sharing ideas, enriching our lives.
but is it really so?


Saturday, December 23, 2006

the z-list bloggers

this meme is getting better and better.

this is the great list of the z-list bloggers.
by the way i'm in it, somewhere.

copy the list and post it in your blog.
tons of happy bloggers will flow in your blog.

enjoy.

http://blog.creativethink.com/
Soloride
Movie Marketing Madness
Blog Till You Drop!
Get Shouty!
One Reader at a Time
Critical Fluff
The New PR
Own Your Brand!
OTOInsights
bizandbuzz
Work, in Plain English
Buzz Canuck
New Millenium PR
Pardon My French
Troy Worman's Blog
The Instigator Blog
AENDirect
Diva Marketing
Marketing Hipster
The Marketing Minute
Funny Business
The Frager Factor
Mindblob
Open The Dialogue
Word Sell
Note to CMO:
That's Great Marketing!
Shotgun Marketing Blog
BrandSizzle
bizsolutionsplus
Customers Rock!
Being Peter Kim
Pow! Right Between The Eyes! Andy Nulman’s Blog About Surprise
Billions With Zero Knowledge
Working at Home on the Internet
MapleLeaf 2.0
darrenbarefoot.com
Two Hat Marketing
The Engaging Brand
The Branding Blog
CrapHammer
Drew's Marketing Minute
Golden Practices
Viaspire
Tell Ten Friends
Flooring the Consumer
Kinetic Ideas
Unconventional Thinking
Buzzoodle
Conversation Agent
The Copywriting Maven
Hee-Haw Marketing
Scott Burkett's Pothole on the Infobahn
Multi-Cult Classics
Logic + Emotion
Branding & Marketing
Popcorn n Roses
On Influence & Automation
Bullshitobserver
Servant of Chaos
converstations
eSoup
Presentation Zen
Dmitry Linkov
aialone
John Wagner
Nick Rice
CKs Blog
Design Sojourn
Frozen Puck
The Sartorialist
Small Surfaces
Africa Unchained
Perspective
gDiapers
Marketing Nirvana
Bob Sutton
¡Hola! Oi! Hi!
Shut Up and Drink the Kool-Aid!
Women, Art, Life: Weaving It All Together
Community Guy
Social Media on the fly
Jeremy Latham’s Blog
SMogger Social Media Blog
Masey.com

happy whatever you believe in




no matter what you believe in, my best wishes for great seasons' holidays.
take care of you and your families.
and do not forget about the less lucky people and animals.

g., alessandra, zen, clone
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Thursday, December 21, 2006

piergiorgio welby, a modern hero for the civil rights-part 2

this morning Piergiorgio Welby died.
the nature did what the men were not able to decide for.
the weird thing is that just yesterday the chairman of governative commission said he was not in critical condition: shame on you, mr. franco cuccurullo, shame on you.

this was my post early this morning.


Now I have to apologise with mr. cuccurullo.
in a press conference of late this morning, the radical party claimed to have applied euthanasia to Piergiorgio.
the md who follow the process was a friend of mine, who work in my hometown hospital.



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Wednesday, December 20, 2006

dear amazon.com



Da: store-news@amazon.com
Oggetto: Amazon.com: Send Me "Lucky"
Data: 20 dicembre 2006 13:09:46 GMT+01:00
A: gianandrea@mac.com

Hello from Amazon.com,
Thanks to the recent purchase(s) you made in the Beauty, Apparel, or Shoes stores at Amazon, you are eligible to receive a one-year subscription to the special Amazon edition of "Lucky" magazine, a $12 value. This special edition is available only to Amazon customers, and includes a special supplement, "Lucky SHOPS Amazon," which features every month a set of must-have products at Amazon as selected by the editors at "Lucky."


from: gianandrea@mac.com
to: store-news@amazon.com
re: Amazon.com: Send Me "Lucky"

dear amazon.com,
as you should know, i did not make any made any qualifying purchase in your beauty, apparel and shoes store in the last two weeks not i did it before.
i understand that my name may be in some way misleading but i can confirm to you that i'm a male, straight, and the free subscription to lucky is rather out of target.
another reason for this, is that i should live in the states to be eligible, while i do live in rome, italy, europe.
i wish to confirm to you that i'm a barnes and noble client and, after having seen this mail, i will remain their client. at least, up today, i received my books and not shoes, heels or whatever.
anyway my best season greetings to you and to your customer care.
sincerely, g.


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Sunday, December 17, 2006

50th and would like something different








this is my post #50!!!!
and i would liked to post something different that this story about sony flog.

but i came to read this astonishing comment:

After coming clean about the blog, Sony decided to ban further comments on the blog, no doubt in anticipation of a stream of angry complaints from readers. But at least one comment did make it past censors, coming from a person claiming to be an executive with Zipatoni, the agency that worked with Sony to create alliwantforxmasisapsp.com.

"Please know that we approached the client initially with this scenario and they said 'who cares if people find out? As long as it is funny, we do this stuff all of the time,'" the commenter wrote.

just to summarize:

  1. you try to fool us
  2. you were caught
  3. you try to censor the net and the blogosphere
  4. you don't give a damn about prospects and bloggers
  5. you try to fool santa claus
shame on you!
refer to:
http://www.marketingvox.com/archives/2006/12/15/
sony-admits-launching-fake-blog-blocks-comments/



Saturday, December 16, 2006

piergiorgio welby, a modern hero for the civil rights

Grazie Welby per il tuo coraggio, la tua generosità, la tua forza

this post as nothing to do with marketing.
this post as a lot to do with marketing, ethic, civil rights.
piergiorgio welby is an italian citizen affected by an impairing and deadly disease: muscular dystrophy.
he now fights for the right to end his life and his pain.
euthanasia is not in the provision of the italian law.
my opinion is that it should be a right for persons affected by deadly diseases.
this is his video sent to giorgio napolitano, the president of our republic.
it's in italian but disease does speak the same language everywhere in the world.
for more:
http://news.bbc.co.uk/2/hi/europe/6174603.stm
http://www.lucacoscioni.it/piergiorgio_welby_scrive_al_presidente_della_repubblica


customer care

my beloved nephew, giacomo, 12 y.o., plays basketball and is a huge fan of kobe.
on the 10th of december, i placed on order on the nba online store: the home jersey of the lakers with the kobe name and number. cool. the original jersey from the states!
i received two mail of confirmation and a bill of 76 usd.
today i got a mail from the store which say:

Dear Gianandrea,
We were unable to ship the item(s) below from order 12656967 due
to a lack of availability from the manufacturer. We apologize for
any inconvenience this may have caused you. If you have any
questions, please feel free to contact us at 1-866-746-7622 or
internationally at 1-715-261-9588.

Sincerely,
NBA/WNBA Store Customer Service

that's it?
dear NBA/WNBA Store Customer Service
get some suggestions:

a) you may offer another version of the lakers jersey (you sell six different version)
b) you may offer another item of the lakers selection of the same cost
c) you may offer other items at a discount
d) you may be quicker in checking your availability ( 6 days seems quite a long time)
e) try not to run out of stock at least on xmas

i was a first time customer and now i'm a never again customer.
sincerely,g.



save the date: jan.20th barcamp in rome

Generated Image


on jan.20, 2007, there is a barcamp in rome.
for me it's a great opportunity to meet the rome and the italian bloggers community.

for more info:http://barcamp.org/RomeCamp

Wednesday, December 13, 2006

again and again and again....

this time the super hype psp by sony decide to tackle wall-mart. how? with a fake blog.
yes, a fake blog.
through the ad agency zipatoni (ok, you may laugh about the name) sony produced a brilliant blog named All I Want For Christmas is a PSP. the bloggers are two assholes trying to sell that they do speak a hip hop slang. i'm not mother tongue, i do live in italy, but i'm rather confident that hip hop slang is not that one. read this: "yo where all u hatas com from... juz cuz you aint feelin the flow of PSP dun mean its sum mad faek website or summ... youall be trippin."
they pretend so much that eventually got discovered. a blogger (Chris Heuer) traced the whois of the blog, reporting:

Domain Name: alliwantforxmasisapsp.com

Created on..............: Tue, Nov 14, 2006
Expires on..............: Wed, Nov 14, 2007
Record last updated on..: Tue, Nov 14, 2006

Registrant:
the ZIPATONI co.
Gregory Meyerkord
555 Washington Ave. 3rd Floor
St. Louis, MO 63101
US
Email: greg.meyerkord@zipatoni.com


come on, you pretend to be tech dudes and get caught in such a stupid way.
and by the way, the good old greg is one of the two bloggers!

for more: Adrants » Sony Takes It Up the Ass For Fake Blog


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Monday, December 11, 2006

tags, people, commitments

several things happened during these last days that made me think. some sad, some rewarding, some happy.
when i start posting comments at the dailyfix, lewis green was from the very first moment ome of my favourite contributor. sharp and straight on the concept with a strong sense of the business ethic. i commented on dailyfix and on his own blog. during the week end his mum died. 91 years old: not bad. but what i found really touching was how he described his relation with her. straight on the concept:

And as her only son, I remember rages and beatings and personal attacks. It was the only way she knew to teach me values. It took me 30 years to get over the pain, but the values stuck.

In these words you read only the love that a son can conceive for his mother.
the sadness in his words remind me of a blues song.
god bless your mum, lewis.
http://lgbusinesssolutions.typepad.com/solutions_to_grow_your_bu/2006/12/
where_has_the_t.html#comments

yesterday i've entered into second life. i wrote something about it, few weeks ago. not necessarily favourable to it. but if i want to understand it and make my mind about, damn it, i have to try sl.
there are good friends already in, ck, tim jackson, maybe other than i still do not know. the first half an hour was pure fun: try make a yourself in the virtual world. well mine virtual myself is definitely not resembling the real myself: too hairs, beautiful nose, etc.
but on january 11, there is a call for a seminar on dailyfix about sl.
yes, i know that this will help me in getting a clear idea of what sl is and how it can contribute to my business and to the business of my clients.

and last, ann handley in a today post does mention me.
this is a real reward. i start this blog few weeks ago, sometimes is good and sometimes sucks. it remind me of how the virtual myself ( Gianandrea Ra ) stroll in sl: to make it through a door i walk against the wall at least three or four times.
i'm on my way learning a lot from experienced marketers from around the world and hope this will reflect sooner or later from my blog.
thanks ann.
http://www.mpdailyfix.com/2006/12/closer_to_home.html

Friday, December 08, 2006

rock the kitchen, issue #2

as the season's holidays are approaching, the weekly dinners are more and more frequent.
so be prepared for an overload of food and wine (and beer).
on wednedsday, we have a friend for dinner ( hannibal the cannibal, i suppose).
fabiana is a very good friend of us, used to work with me and two years ago went to london to be part of the starcom staff on p&g account.

entrèe king prawns on toast
main course chicken breast with mixt vegetable wok fried

entrèe take two king prawns for each person and leave the skin and the head. marinate them with a vinaigrette of oil and curry ( three table spoon olive oil and a tea spoon of curry for 8 king prawns). cut 8 slice of french bread and toast them. squeeze a tomato on the bread. in the meantime grill the king prawns for two minutes. then put a king prawn for each slice of bread, add some other vinaigrette, salt and pepper.

main course put 800 gramms of chicken breast, chopped, in the wok with a table spoon of olive oil. brown it. take away and in the same wok add another table spoon of olive oil. add the minced vegetables ( 1 red and 1 yellow pepperone, 1 onion, 1 tomato, 1 celery stalk, 1 carrot and 1 courgette). cook them for 5 minutes, then cover with beef bouillon and let cook for 20 minutes. add the chicken and allow another 10 minutes. serve with basmati rice.

offer mexican beers or aromatic white wine ( traminer)


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Wednesday, December 06, 2006

bookworm : the new cool

ck, the most charming and coolest mind blogger in town, has developped another amazing project with Marketing Profs: the Marketing Profs Book Club.
what's that? a book club in the virtual kingdom?
yes and it's a cool idea.
get more info here:
http://www.mpdailyfix.com/2006/12/move_over_oprah_we_marketers_h.html

or here:
http://www.ck-blog.com/cks_blog/marketingprofs_book_club_hosted_by_ck_1/index.html

ps: the title is copyrighted by ck

Tuesday, December 05, 2006

why we could not live without Wal-mart

I'm always amazed to see how companies can act weirdly with their work force.
the latest example is again our friend at Wal-mart.
the company came out with a new program to say thank you to its workers.
The store manager will meet a group of 10 workers every week and the store crew will get an additional 10% extra discount for the holidays purchase.
The program includes several new perks “as a way of saying thank you” to workers, like a special polo shirt after 20 years of service and a “premium holiday,” when Wal-Mart pays a portion of health insurance premiums for covered employees.
wow, 20 years at Wal-mart and i get a brand new polo!

for more:
http://www.nytimes.com/2006/12/04/business/04walmart.html?_r=1&oref=slogin

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Monday, December 04, 2006

internet, the UN and the freedom issue

the ITU, the UN agency which is the global arbiter of radio frequencies and standards, has a new boss, Hamadoun Tourè from Mali.
at his first conference he said: “I wouldn’t want to see the I.T.U. trying to take over Internet governance,”.
he stated that the ITU is the only nonpolitical place in the UN, where eventually Syria and US sign the same document.
this seem to be a good start.
this week in Honk Kong there is the ITU Telecom World, with expected attendace of 70.000 people.
for more :http://www.nytimes.com/2006/12/04/technology/04telecom.html?ref=technology

media agency, part 4

a recent article from the NYT claims that UK is the new hometown for the internet advertising money. UK is outscoring US with an amazing 10,5% share on the overall adv investment vs a 5,6%. and a lot of expectation soared that online may top tv investment in 3/4 years.
but, as always there is a but, there is an expectation of a reduction of investment as online is cheaper than traditional mass media and web 2.0 communication formats are still less expensive than mass media format.
less investment can't cope anyway with the current remuneration structure (a fee, a percentage on the total investment) but should drive agency, media and creative, and clients to negotiate new solutions.
manhours could be ok but, from a client point of view, is difficult to check it.
paid for results could be better but leave the agency in a weakness position because they do no control all the process and performance may be affected by weakness out of their control.
and from a financial point of view, with quarterly report due, this is a hell of a prediction to do: how much i'll be paid next year?

any suggestion?



Saturday, December 02, 2006

the lap dancer

L'immagine “http://news.bbc.co.uk/media/images/38173000/jpg/_38173815_poledance150.jpg” non può essere visualizzata poiché contiene degli errori.

yes, the milan subway is not as the new york one, nor paris or london. three lines, 50 stops and that's it.
but in the last days, it's a hot place to be for a great urban legend.
several witnesses claim they saw a girl getting into the train, removing her raincot and lap dancing in a catsuit.
the newspaper website which gave first the news almost get out of service for the click (200.000 in 12 hours) and several bloggers are spreading the virus around.
nice virus, indeed.
why a lot of marketers doesn't catch how simple is to build a hype?

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