on the 10th of december, i placed on order on the nba online store: the home jersey of the lakers with the kobe name and number. cool. the original jersey from the states!
i received two mail of confirmation and a bill of 76 usd.
today i got a mail from the store which say:
We were unable to ship the item(s) below from order 12656967 due
to a lack of availability from the manufacturer. We apologize for
any inconvenience this may have caused you. If you have any
questions, please feel free to contact us at 1-866-746-7622 or
internationally at 1-715-261-9588.
NBA/WNBA Store Customer Service
dear NBA/WNBA Store Customer Service
get some suggestions:
a) you may offer another version of the lakers jersey (you sell six different version)
b) you may offer another item of the lakers selection of the same cost
c) you may offer other items at a discount
d) you may be quicker in checking your availability ( 6 days seems quite a long time)
e) try not to run out of stock at least on xmas
i was a first time customer and now i'm a never again customer.