Showing posts with label blog. Show all posts
Showing posts with label blog. Show all posts

Tuesday, March 25, 2008

The cleanest line to retain a customer

There is only one company where I really would love to work (other than Buzzdetector, indeed): Patagonia.
The ability to deliver great product, good vibe, clean and discerning approach to the world where we live. And the ability to make a customer feeling confident about the money he spend when purchasing stuff from Patagonia.

I bought few months ago a jacket to ride my Vespa around in winter. Few weeks ago, I ripped a sleeve: my fault. I brought the jacket to a Patagonia store, they took it, send it in Portugal where they have a plant, repaired and send it me back. Cost for this: 15 usd.
This is what I expect from a company and this is what they have delivered.

And, by the way, check their blog, The cleanest line.
It's a great example of selling company value and it is open to employees, customers and friends.

Tuesday, March 04, 2008

Betrayal of the Olympic spirit for the sake of money

The IOC finally disclosed the Guidelines for the accredited participating at the next Olympic Games in China. (via La Repubblica, the doc is the english version)

The limitation for bloggers are the perfect representation of what China think about democracy and freedom of speach.

This is the apotheoses of business vs ideals:
  1. forget about human rights
  2. forget about democracy and freedom
  3. forget animal rights
This is really a sad moment for the western world, this is a sad moment for the democracy and for all the people who believe in freedom.

Now that China is so hot, just think about it.